Using Doggy Logs
What is Doggy Logs?
Doggy Logs is a smart phone app designed to enable GPS tracking for professional dog walkers. The app provides a simple and easy way to track dog walks, add notes and photos, and automatically email or text walk information to dog owners.
How does Doggy Logs work?
Doggy Logs uses the GPS built in to your smart phone to track the location and distance of your walks. Add dogs to your account, including their owner’s email address, directly in the app or from the website. When you are ready to walk, select the dogs that will be joining you from your list. When the walk is finished an email or text will automatically be sent to the dog owner. The email contains a summary of the walk, including start time, distance and duration, as well as a map of the walk and any notes or photos that were added.
Check out our Guide for Walkers for more info on using the app.
Check out our Guide for Managers for help setting up your business.
What happens if I need help? Do you offer support?
We're here to help you! We offer unlimited support, if you have any questions you can contact us by email at firstname.lastname@example.org.
How do I make changes to my account?
Log in to the website with your user name and password to add dogs and walkers to your business. You can also make other changes to your account under Settings.
How do I CC other people on walk emails?
To CC another email address on every walk, go to Settings and change your preferences under Walk Emails. You can CC or BCC the walker, or any other email address on every walk.
To CC another email address for one specific dog only, go to Dogs and then select and edit the dog you want to add an extra email for.
How do I add multiple dogs at once?
You can add multiple dogs at once by uploading a .CSV file on the Dogs page. There is a template available for download, or you can upload your own file as long as it is in the same format as the template. The dog’s name, owner’s first and last name, and owner’s email address are required fields. Make sure you save it as a .CSV file.
How do I delete a dog from my account?
You can only delete dogs from your account on the website. Go to Dogs, and then select and delete the dog you want to remove from the system.
I want to have different pick-up and drop-off times for the dogs I walk, is this possible?
Yes! Each dog's walk time will be tracked individually.
Add dogs to the walk when they are picked up. When you go back to the map screen their walk will officially begin, along with an individual timer that can be viewed from the dog list.
When you are ready to drop a dog off, remove them from the list, and the app will confirm that you want to end the walk for that dog. To end the walk for all dogs at once, simply end the walk as usual from the map screen. Even if a dog has already been dropped off, their walk notifications (email and text messages) will only be sent once the entire walk has ended.
Can I send walk updates by text message?
Yes, when you edit a dog, just fill in a phone number in the "Text Message Phone Number" field. Your client will automatically be send a text message when the walk ends. The text message will come from the phone number: 1-778-654-5703 (+17786545703).