Questions? Check out our Payments FAQ and our Payment Terms.
Website Payment Terms
- You will be charged the monthly subscription fee immediately, and on the same day every month for ongoing service. For annual plans, this applies yearly.
- You can cancel your subscription at any time on the settings page of the doggylogs.com website.
- Doggy Logs subscriptions are non-refundable. Cancellations that are made mid-month will not result in a refund for unused days.
- If you upgrade your plan mid-month, the upgrade will happen immediately, and you will be billed the pro-rated difference between the plans.
- If you downgrade your plan mid-month, the change will not take effect until the end of the current billing cycle.
- If your payment does not complete for any given bill, you will be notified by email.
- In case of a price change, you will be notified by email and given a minimum of 1 month notice before such price change takes effect.
- We will donate a minimum of 1% of all revenue to charities helping animals in need.